Run every spring, opener, and install job
ProHelper hands garage door repair and install shops a real dispatch-to-payment engine, kept simple enough that every tech quotes the same flat rate off one price book, works offline in a detached garage, and collects on the customer's phone the day the door goes back up.
30-day free trial · No credit card · from $35/user/mo
The headaches of running a garage door business
Broken-spring calls go to voicemail
A snapped torsion spring or a car trapped behind a dead door is a now problem. When a tech is up a ladder setting travel limits, calls slip and the $300 spring job goes to the next shop. ProHelper captures every Request with door type, symptom, and address so the office can triage and book the next slot fast.
Quotes vary by whoever shows up
One tech charges $260 for a double-spring swap, another charges $340, and customers compare notes. Without a shared flat-rate book, pricing drifts and margin leaks. ProHelper keeps springs, cables, rollers, openers, and trip fees in one Items price book that every estimate pulls from.
Wrong parts mean a second trip
Show up for an opener and find it's a snapped cable and off-track door, and you're driving back for parts. Equipment records on each Property track door type, opener make (LiftMaster, Genie), and spring specs so the right parts ride on the truck the first time.
Paper tickets, no signal in the garage
Detached garages and rural driveways kill cell service right when the tech needs the job. ProHelper is offline-first: My Day, job details, and the photo queue work with no bars and sync the moment signal returns.
Install/repair with light maintenance upside: the dispatch, billing, and portal core fits.
Route Builder + Dispatch Board
Drag-and-drop assign install and repair calls to techs across the day with move previews and bulk notifications.
"My Day" tech view
Techs see their day's jobs in one prioritized, offline-capable screen with on-the-way GPS for accurate arrival windows.
Online Booking page
A branded self-service link captures repair and install requests 24/7 without a phone call.
Subscriptions / recurring billing
Bill optional maintenance/tune-up plans as recurring with proration to grow the thin recurring base.
Client Portal
Customers approve estimates and pay invoices self-serve, speeding cash flow on install jobs.
Everything you need to run garage door
The full platform, tuned to the way your trade actually works, with enterprise-grade capability you can run yourself, no consultants required.
Flat-rate price book built for door work
Load torsion and extension springs, cables, rollers, hinges, openers, keypads, safety sensors, and your trip/diagnostic fee into Items once. Estimates pull flat-rate pricing automatically so every tech quotes the same number on the driveway.
Doors and openers tracked per property
Each Property holds Equipment records for the door (single/double, panel style) and the opener model and spring size. Techs arrive knowing the history, which lifts first-time-fix rates and sets up the next maintenance visit.
Emergency intake to dispatch in one flow
Capture inbound work as Requests with symptom and safety notes (broken spring, off-track, won't close, opener humming), then turn it into a scheduled Visit. Color-code the calendar by repair vs install and build Routes to keep trucks tight.
Estimate to invoice to paid on-site
Convert an approved estimate to a Job, then to an Invoice the moment the door cycles cleanly. Take card or ACH on the customer's phone before you leave the garage.
Offline mobile My Day
Techs see their day, job details, parts, and notes offline, snap before/after photos of the spring and door, and everything syncs automatically. No dead zones, no lost tickets.
Booking, messaging, and integrations
An online booking page captures jobs after hours, in-app messaging and push keep the crew in sync, and Quo, Samsara fleet GPS, and QuickBooks integrations connect calls, trucks, and the books.
A garage door job, start to finish
Win the call
Customer calls with a snapped spring or a stuck door, or books from your online page. Log it as a Request with door type, symptom, and address. Quo ties the call to the Account so nothing slips.
Schedule & route the truck
Drop the Visit on the calendar, flag it emergency or install, and add it to the tech's Route by proximity. They get a push notification and the job lands in My Day.
Do the work
On-site, the tech pulls Equipment history, quotes flat-rate from the price book for the spring, cable, or opener swap, captures the customer's approval, and photographs before/after, all offline if needed.
Get paid
Convert the estimate to an Invoice when the door runs smooth, collect card or ACH on the spot, and push the transaction to QuickBooks. Equipment record updates for the next service.
“We were losing broken-spring calls to voicemail and quoting all over the map. Now the office books the call straight onto the calendar, every tech quotes the same flat rate off the price book, and we collect on the customer's phone before we leave the driveway. Half our jobs are in garages with no signal and the app just keeps working.”
Representative example. Real customer stories coming soon.
Garage Door software questions
Yes. Build an Items price book with your flat-rate line items, torsion and extension springs, cables, rollers, opener models, keypads, safety sensors, and your trip or diagnostic fee. Estimates pull those prices automatically so every tech on the road quotes the same, consistent number.
Both. Color-code your scheduling calendar to separate quick repair Visits from multi-hour or multi-day install Jobs, and use Estimates for larger residential and commercial install quotes. The same Account, Property, and Equipment records carry from the first repair to the next install.
Yes. ProHelper is offline-first. Techs open My Day, view job and parts details, take before/after photos, and capture notes with zero bars. Everything queues and syncs automatically the moment the phone reconnects, so no ticket is ever lost in a dead zone.
Every Property can hold Equipment records, so you log the door type and panel style, the opener make and model (LiftMaster, Genie, Chamberlain), and spring specs. Techs see it before they roll, so the right springs and parts are on the truck and the first-time-fix rate goes up.
ProHelper for other trades
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