Run your locksmith shop from the van
ProHelper gives mobile and commercial locksmiths big-platform capability sized to run from the van: take the lockout call, quote the rekey on the spot, work offline at the door, and collect by card before you leave the curb, with no learning curve to slow the next call.
30-day free trial · No credit card · from $35/user/mo
The headaches of running a locksmith business
Emergency calls slip through the cracks
A 2 a.m. lockout, a stranded driver, a jammed storefront door: they all come in at once and on different channels. Without one intake screen and dispatch view, the closest tech doesn't always get the job and response times suffer.
Quoting rekeys and hardware on the spot is messy
You're standing at the door pricing a rekey, a deadbolt swap, or a transponder key from memory or a paper ticket. Inconsistent on-site pricing costs margin and makes good/better/better hardware upsells hard to present.
No record of which locks and keys are where
Commercial accounts expect you to know their master key system, every keyway, and what you rekeyed last visit. Scattered notes mean re-keying blind and slow callbacks for property managers.
Paid days later instead of at the curb
Mailing invoices for completed lockouts and lock changes drags out cash flow. Cards, follow-ups, and chasing payment eat into the next call.
Emergency/transactional work leans on offline mobile, dispatch, and GPS, with no recurring or calculator lever.
"My Day" tech view
Mobile techs see incoming jobs in one offline-capable screen with on-the-way GPS, critical for emergency lockout response.
Route Builder + Dispatch Board
Dispatchers reassign and move urgent calls to the nearest available tech with live previews.
Samsara Fleet GPS
Live vehicle GPS auto-imports so dispatch can route the closest van to emergency calls.
Signature capture
Capture on-site customer sign-off for completed lockout and rekey work for liability and proof of service.
Double-entry accounting (GL)
Field invoices and card-on-site payments auto-post to real books with tax handling.
Everything you need to run locksmith
The full platform, tuned to the way your trade actually works, with enterprise-grade capability you can run yourself, no consultants required.
Emergency intake to dispatch
Capture lockout and service calls as Requests, convert to a Job and Visit, and assign on the scheduling calendar. With Samsara fleet GPS you can see where each van is and send the nearest locksmith to the emergency.
On-site estimates that convert
Build Estimates from your van using a saved Item price book: rekey per cylinder, key duplication, high-security and smart lock hardware, lockout service fees. Present options, get approval, and turn the Estimate into an Invoice in a tap.
Lock and key history per door
Track each customer as an Account with Properties and the Equipment on them: door hardware, keyways, smart locks, and access points. Notes and photos keep the rekey and master-key history attached to the right address.
Get paid before you leave
Take card payments in the field and email the receipt on the spot. Estimates flow to Invoices to Payments, and everything syncs to QuickBooks so the books stay clean.
Works with no signal in the stairwell
ProHelper is offline-first. My Day, day packs, and the photo queue let you pull up the job, snap before/after shots, and capture the work in a parking garage or basement panel room, then sync when you're back on data.
Routes and recurring commercial work
Build Routes for a day of scheduled lock changes and inspections across job sites. Set up commercial accounts with their properties and equipment so recurring service stays organized. The dispatch board is included with the Growth plan, and route optimization with Professional.
A locksmith job, start to finish
Win the call
A residential lockout or a commercial rekey request comes in. Log it as a Request with the address and the problem, and book the Visit, or let customers book themselves on your online booking page.
Dispatch the nearest van
See your team on the scheduling calendar and, with Samsara GPS, send the closest locksmith to the emergency. The tech gets the job in My Day with the address and contact ready to go.
Quote and do the work
On site, the tech builds an Estimate from the price book, covering the lockout fee, rekey, and new hardware, gets a yes, and completes the Job. Photos and notes save the keyway and lock details to the Property, even offline.
Get paid and follow up
Convert the Estimate to an Invoice, take a card on the spot, and email the receipt. Payment syncs to QuickBooks and the account history is ready for the next service call.
“Most of my work is emergency lockouts and commercial rekeys, so I live in the van. Being able to quote the rekey on the doorstep, take a card right there, and have the lock history saved to that property has cut my paperwork to almost nothing. The offline mode is the part I didn't know I needed until I was in a parking garage with no signal.”
Representative example. Real customer stories coming soon.
Locksmith software questions
Yes. Take the call as a Request, turn it into a Job and Visit, and assign it on the scheduling calendar. With the Samsara fleet GPS integration you can see your vans and dispatch the nearest locksmith. A dedicated dispatch board is available on the Growth plan, and automatic route optimization on Professional.
Yes. From the mobile app, techs build Estimates using your Item price book, covering rekeys, hardware, and lockout fees, get approval on the spot, convert to an Invoice, and collect a card payment before they leave.
Yes. ProHelper is offline-first. My Day, day packs, and the photo queue let techs view jobs, snap before/after photos, and record the work with no connection, then sync automatically when service returns.
Yes. Each customer is an Account with Properties and the Equipment on them, like door hardware, smart locks, and access points, plus notes, photos, and full service history. Custom fields and forms for capturing keyway and master-key detail are available on the Growth plan.
ProHelper for other trades
Ready to run your locksmith business from one app?
Start your free 30-day trial today. No credit card required.
No credit card required · Cancel anytime · 30-day free trial