ProHelperProHelper
Built for property maintenance teams

Run every property from one place

ProHelper is powerful enough to run an entire portfolio, dozens of buildings and hundreds of units under one account, with recurring maintenance on autopilot, and simple enough that tenant requests land in one queue and a tech closes the work order offline in any mechanical room.

30-day free trial · No credit card · from $35/user/mo

Sound familiar?

The headaches of running a property management business

Tenant requests get lost in texts and voicemails

Maintenance requests come in by phone, email, and text from tenants, owners, and on-site managers. Without one intake point they slip through the cracks and SLAs get blown. ProHelper Requests capture every issue in one queue tied to the right property and unit, so nothing falls off the list.

You manage one account but dozens of addresses

A single property management client can own dozens of buildings and hundreds of units. Most tools force one address per customer. In ProHelper each Account holds many Properties, each Property tracks its own Equipment, history, photos, and notes, so a 40-unit portfolio lives under one roof.

Recurring maintenance is tracked in spreadsheets

Filter changes, gutter cleanings, fire inspections, turn-overs, seasonal HVAC, quarterly pest service: it never ends and it is easy to miss. ProHelper recurring Visits put preventative maintenance on the calendar automatically instead of in a spreadsheet you forget to check.

Billing the right party for the right property is a mess

Sometimes the owner pays, sometimes the management company, sometimes you re-bill a tenant. Itemized invoices per property keep cost approvals clean. ProHelper ties every Estimate, Invoice, and Payment to the specific property and account so reconciliation actually adds up.

Made for Property Management

Recurring revenue and offline inspections fit well, though it overlaps the adjacent PMS category.

Recurring scheduling & visit generation

Auto-generate recurring inspections and maintenance visits across managed properties on a set cadence.

Phase-based visit forms

Build custom property-inspection forms once and have staff complete them consistently on every unit walk.

Subscriptions / recurring billing

Bill recurring management and maintenance fees with automatic proration as units turn over mid-cycle.

Offline "Day Pack" sync

Inspectors complete unit walkthroughs and photos in basements and dead zones with no signal, syncing on reconnect.

Client Portal

Owners view invoices, job/visit history, and pay self-serve, reducing back-and-forth with the management office.

Built for Property Management

Everything you need to run property management

The full platform, tuned to the way your trade actually works, with enterprise-grade capability you can run yourself, no consultants required.

Properties and equipment that match your portfolio

Organize work the way property managers think: Accounts for the management company or owner, Properties for each building or address, and Equipment records for the HVAC units, water heaters, appliances, and systems at each one, with full service history attached.

Tenant and owner requests, captured in one queue

Turn incoming maintenance requests into trackable Requests, then convert them into Jobs and Visits assigned to a tech or subcontractor. An online booking page lets on-site managers and owners submit work without calling the office.

Recurring maintenance on autopilot

Schedule recurring Visits for preventative maintenance, seasonal service, and inspections so routine work generates itself. Build Routes to group nearby properties and cut windshield time across a scattered portfolio.

Estimates, invoices, and payments per property

Send Estimates for approval before work starts, convert approved ones to Invoices, and collect Payments online. Every dollar is tied to the right property and account, and syncs to QuickBooks so the books stay clean.

True offline mobile for the field

Mechanical rooms, basements, and dead-zone parking garages do not stop the work. ProHelper is offline-first: techs use My Day to see their stops, queue photos and notes, and everything syncs when signal returns. Available in English and Spanish for mixed crews.

Customize it to how you run properties

A no-code customization layer, available on the Growth plan, lets you add the fields property work actually needs, like unit number, lockbox or gate code, owner approval limit, and turnover status, without waiting on a developer. The Growth plan also includes a Client Portal with online pay and live visit tracking.

How it works

A property management job, start to finish

01

Request comes in

A tenant or on-site manager reports a leaking faucet or a no-heat call. It lands as a Request tied to the exact property and unit, with photos and notes, instead of a sticky note on someone's desk.

02

Schedule and dispatch

Convert the Request into a Job or Visit, assign the right tech or subcontractor, and slot it on the scheduling calendar. Group it into a Route with other stops at nearby buildings to save drive time.

03

Do the work in the field

The tech opens My Day, gets the property and equipment history, completes the work, and captures before-and-after photos, all offline if needed. Everything syncs back to the office automatically.

04

Bill the right party and get paid

Turn the completed work into an Invoice tied to the property and account, send it to the owner or management company, and collect payment online. It all syncs to QuickBooks for clean monthly reconciliation.

We manage maintenance for a few hundred units across the city, and everything used to live in texts and spreadsheets. Now every property has its own profile with full history, tenant requests come in one queue, and our recurring inspections schedule themselves. Billing the right owner finally stopped being a guessing game.
POwner, property maintenance companyProHelper customer

Representative example. Real customer stories coming soon.

FAQ

Property Management software questions

Yes. Each Account can hold many Properties, and each Property tracks its own Equipment, service history, photos, notes, and billing. That fits property management companies and owners with large, scattered portfolios, rather than forcing one address per customer.

Incoming maintenance issues become Requests tied to the right property and unit. You can capture them in the office or let on-site managers and owners submit them through your online booking page, then convert each Request into a scheduled Job or Visit assigned to a tech or subcontractor.

Yes. Recurring Visits put filter changes, seasonal HVAC, inspections, and other routine work on the calendar automatically so nothing gets missed. You can also build Routes to batch nearby properties on the same day.

Yes. ProHelper is offline-first. Techs use My Day to see their stops and queue photos and notes with no connection, and everything syncs once they are back online. You can also start free for 30 days with no credit card.

Ready to run your property management business from one app?

Start your free 30-day trial today. No credit card required.

No credit card required · Cancel anytime · 30-day free trial